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The “How To” Series Pt. 2: How to Attract and Retain Loyal Customers (Updated for 2023)

In today’s market, consumers have nearly endless options, which makes it a pretty incredible feat when they decide to choose you! But it’s not just about getting new customers, it’s about keeping them. Did you know that most businesses say it costs them about 70% more to acquire a new customer than it is to […]

GO GREEN AT WORK: 3 Easy Ways to Make Your Pet Boarding Facility Eco-Friendly (Updated for 2023)

It’s been a few years since we’ve talked about how to go green at work and since then, a whole lot has changed. In 2017, according to the American Pet Products Associate (APPA), Americans spent nearly $69.5 billion on their pets. Today, that number has ballooned to a whopping $124 billion. Which, unless you’ve been […]

How to Make the Most of Your Pet Training Sessions

As a professional pet trainer, maximizing your efficiency and training effectiveness will ensure both your success and happy clients. Even if you’ve been in business for a while, it never hurts to refresh on how to make the most of your pet training sessions. Check out these 4 ways to make the most of your […]

4 Things We’ve Learned As a Small Business During the Pandemic

The 2020 pandemic caused a major ripple effect across all industries and altered the landscape of these industries as we know it. Today, we may be coming out from the other side but we’re still feeling the effects of 2020. Between supply chain issues, labor shortages, and inflation maintaining a small business through all of […]

How to Prepare Your Boarding Facility For the Holiday Rush

Thanksgiving is over and we’re knee-deep in the holiday rush for 2021. Despite some travel restrictions still in place, many families are planning to brave the elements to visit their loved ones both near and far. If 2020 was a bit slow for you, 2021 and beyond are sure to see positive corrections. Whether you’re […]

How to Go from 0 to 10,000 Clients in 6 months

Skiptown’s Innovation Success Story Are you an owner of a pet care facility looking for forward-looking solutions that are COVID-19 proven, Millennial focused, technology-driven, scalable, and a lot of fun? If so, we think you can learn quite a bit from Skiptown. This story is based on an interview with Niki Chimberg who is Skiptown’s […]

How to Prepare for The Busy Boarding Season

Spring has nearly bloomed and with the stimulus relief coming in swiftly and vaccines rolling out, we’re excited and optimistic for this year’s boarding season. Many pet parents are anxious to get away and see some new sights. This spring and summer pet parents will be looking for safe, affordable, and trustworthy places to board […]

How to Incorporate Sustainability In Your Pet Care Business

Sustainability has been a pretty big buzzword, especially in the pet care services industry. Even though we all know about recycling and reducing our single-use plastic, sustainability goes beyond these concepts. Sustainability in pet care services is a collaborative initiative that creates positive impacts within the pet care community and beyond. Utilizing and promoting sustainable […]

4 Ways to Leverage Client Testimonials

Understanding the benefits of your pet guest testimonials can help you capture new business and boost the overall experience for your current pet guests. Between the ever-changing search engine algorithms and social media algorithms, pet guest testimonials are worth more than gold these days. However, the process of requesting, gathering, and knowing where and when […]

Is a Board & Train Program Right for Your Petcare Facility?

Between hectic work schedules, friends and family, and social activities many pet parents simply do not have the time to train their dogs properly. As a result, pet parents are left with dogs who can be frustrating, annoying, and even dangerous to other pets and people. While this is no fault of the dog’s after […]

3 Reasons the Pandemic is Good for Pet Care Industry

The current economic and social climate has been leaving everyone feeling a little uncertain. The good news is, you’re not alone. The bad news is, it’s not just all in your head. Even though the news is set on spreading lots of fear-mongering, we’re here to shine some light on the silver-lining we found. Pets […]

5 Products To Help You Do More Business

Point-of-purchase merchandising is a strategic form of marketing to place items near the front of a store or facility, typically near the cash register.  This type of product strategy placement can help increase your business’ revenue and create brand loyalty by introducing new products to your clients and pet guests. Any type of product can […]