fbpx

Guest Interview: Canine Influenza with David Pearsall

Recently, the Kinn Inc. team had the pleasure of chatting with David Pearsall. David’s passion for educating and insuring doggy day care and boarding centers is derived from a place of care and compassion. What David’s knowledge and services offer can save facilities tens of thousands of dollars in the event of an illness outbreak. […]

What to Do About Bad Comments on Your Social Media Accounts

Social media is an amazing and powerful tool that allows you to reach people from all over the world. But when you’re able to cast wide nets, you’re bound to catch some nonsense. However, that doesn’t mean you should totally write off social media. In fact, being able to confront the negative comments head-on can […]

6 Ways to Say Thanks To Your Staff This Holiday Season

As we say goodbye to fall and hello to winter, your staff is likely gearing up for the holiday season rush. As past and present pet parents drop their four-legged family members off with you, your staff is preparing to carefully and wonderfully handle the big rush. As they go above and beyond to treat […]

Best Social Media Practices for Your Pet Care Business

Social media is more than just space for you to share your pet pics and drool over delectable dishes. In fact, social media can be a powerful marketing tool that is easy to use and can reach a wide audience for little to no money. But when you’re busy running a business, you don’t always […]

The “How To” Series Pt. 6: How to Develop Career Paths for Your Staff

Your employees are what help to keep your business running smoothly, repeat clients coming back, and make the environment an overall and enjoyable experience. While you wish you could keep them forever, a great employer and manager help employees develop their career paths–not keep them in the same role for years. Yet, helping your employees […]

The “How To” Series Pt. 7: Invest and Train Your Staff

Every organization can benefit from proper employee training. If you think it’s less expensive to hire someone new instead of continuing to train your staff, you’ll be sad to learn that’s wrong. US companies spend some $90 billion dollars in 2017 on staff training. The cost of training and developing a new employee is about […]

Case Study: How to Profitably Grow to $2 Million in Revenue in 5 years

Social Pet Hotel & Daycare‚Äôs Success Formula Are you looking to turn your love for pets into a pet care services business that has the potential to create multi-generational wealth? The following case study will spell out exactly how one pet care services business has achieved this level of success. The founders are sharing their […]

The “How To” Series Pt. 5: How to Compete With Pet Sitting Apps

There’s an app for everything nowadays and it’s becoming increasingly difficult to compete with apps as a pet sitter, dog trainer or even pet boarding facility. With reduced prices, the comfort of keeping a pet in their own environment, and being able to “privately” board a pet through an app, it’s no surprise why these […]

The “How To” Series Pt. 4: How to Collaborate With Your Staff to Make Everyone Happier

Your staff is more than just people who clock in and clock out throughout the week. They help to make your facility fun, safe, and an environment in which pet parents and pets feel safe in. With this in mind, you want to ensure that you’re consistently working towards making your staff feel fulfilled on […]

The “How To” Series Pt. 1: How to Attract, Retain, and Develop Great Staff

As a small business, we love being able to interact and connect with other passionate small business owners. However, as a small business, we know the struggles of finding and retaining great talent. In fact, according to the 2018 Goldman Sachs 10,000 Small Businesses Summit Report, 70% of small businesses struggle to find and retain […]

The “How To” Series Pt. 2: How to Attract and Retain Loyal Customers

In today’s market, consumers have nearly endless options, which makes it a pretty incredible feat when they choose your product. However, it’s not just about getting new customers, it’s about keeping them. Did you know that most businesses say it costs them about 70% more to acquire a new customer than it is to keep […]

The “How To” Series Pt. 3: How to Convert Customers Into Fans

In our last post “How To Attract and Retain Loyal Customers,” we looked at the different ways to create and build a brand that would entice and incentivize customer loyalty. But once you have a loyal customer how can you turn them into a vocal fan? Fan vs Loyal Customer Even though you may have […]